Frequently Asked Questions
Everything you need to know about shopping with Bstore.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey through our courier partner.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our chart for the perfect fit.
Do you offer international shipping?
Yes, Bstore ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. Over 60% of our current collection is made from organic cotton, recycled polyester, or sustainable Tencel fibers.